Uniform Exchange Policy
To be eligible for an exchange, the following conditions must be met:
- Original Packaging: Uniforms must be returned in their original packaging.
- Original Condition: Uniforms must be unstained, unaltered, and unwashed.
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Note: Uniforms will be considered “washed” if they have been soaked in water, even without detergent.
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- Exchange Limit: Each order is eligible for one exchange only, for the same item in a different size, and must be within 14 calendar days from the date of receipt.
- Price Difference: If the exchanged item is of higher value, the difference must be paid. No refund will be issued if the replacement item is of lower value.
- Product Exchanges: Exchanges for different products are strictly not permitted.
- Socks Are Not Eligible for Exchange
For hygiene reasons, socks are strictly non-exchangeable, regardless of whether they have been tried on or remain unworn.
Failure to meet any of the above criteria will result in the exchange being rejected. No appeals will be entertained.
