Your order is confirmed once full payment is successfully received. You’ll get a confirmation email with your order details shortly after.  If you don’t receive the email, check your spam/junk folder.

For any updates regarding your order, you can log in to your account to check the status.

Order Statuses:

Processing – Your payment has been successfully received, and your order is being prepared.

Order Received – We’ve received your order and are in the process of packing and arranging delivery with Aramex.

Awaiting Shipment – Aramex has picked up your parcel and it’s on its way to you.

Delivered / Collected – Your parcel has reached you or has been successfully delivered.

Please note: Once payment is successfully, no changes can be made to your order.