No order cancellations, refunds or amendments are allowed upon successful payment.

The only exception where refunds are allowed (without incurring an administrative fee and bank charges) is if the item(s)/size(s) that the customer has ordered is out-of-stock.

In the event that the customer insists on cancellation of item(s) in their order/full cancellation of the entire order, an administrative fee of SGD10.00 and bank charges apply.